{"id":1773,"date":"2022-01-08T18:39:43","date_gmt":"2022-01-08T18:39:43","guid":{"rendered":"http:\/\/cietsiperu.com\/blog\/?p=1773"},"modified":"2022-01-08T18:39:46","modified_gmt":"2022-01-08T18:39:46","slug":"curso-itil-4-foundation-2022","status":"publish","type":"post","link":"https:\/\/cietsiperu.com\/blog\/curso-itil-4-foundation-2022-1773\/","title":{"rendered":"CURSO ITIL 4 FOUNDATION 2022"},"content":{"rendered":"\n

CURSO ITIL 4 FOUNDATION<\/strong><\/p>\n

MODALIDAD VIRTUAL ONLINE A NIVEL NACIONAL E INTERNACIONAL<\/strong><\/p>\n

Inicio:<\/strong>\u00a010 de febrero de 2022<\/p>\n

Horario:<\/strong>\u00a0martes y jueves de 7:00 p.m. a 10:00 p.m. y domingos de 9:30 a.m. a 12:30 p.m.<\/p>\n

Fechas de clases:<\/strong>\u00a010, 13, 15, 17, 20, 22, 24, 27 de febrero de 2022<\/p>\n

Lugar:<\/strong>\u00a0Zoom y campus virtual Cietsi:\u00a0https:\/\/institutocietsi.com\/p\/curso-itil-4-foundation-2022\/<\/a><\/p>\n

Las clases se transmiten en vivo, podr\u00e1s consultar al ponente en tiempo real por Zoom y WhatsApp, si no puedes ver las clases en vivo, tendr\u00e1s acceso a las grabaciones en nuestro campus virtual de forma ilimitada<\/p>\n

Ponente:<\/strong>\u00a0Ing. Aida Alvarado Estrella [Ingeniera en Computaci\u00f3n e Inform\u00e1tica, certificada en ITIL\u00ae 4 Foundation, con amplia experiencia en Proyectos y Servicios de TI, labora en BBVA – Project Associate Solution Development]<\/p>\n

\n

Dirigido<\/h3>\n<\/div>\n

+ Gerentes y administradores de TI, consultores, personal de soporte de TI, proveedores y responsables de procesos de gesti\u00f3n de servicios.<\/p>\n

+ Profesionales interesados en actualizar y afianzar sus conocimientos sobre las mejores y buenas pr\u00e1cticas de ITIL 4 para la gesti\u00f3n de servicios.<\/p>\n

+ Profesionales certificados en ITIL 3 que deseen actualizar sus conocimientos a ITIL 4.<\/p>\n

+ Estudiantes y p\u00fablico interesado en conocer las mejores pr\u00e1cticas para la gesti\u00f3n de servicios TI.<\/p>\n

\n

Objetivos<\/h3>\n<\/div>\n

El curso tiene como objetivo proporcionar a los participantes la comprensi\u00f3n clara y de buenas pr\u00e1cticas del renovado enfoque de ITIL 4, seg\u00fan el actual lineamiento y modelo de referencia establecido por la Gesti\u00f3n de Servicios de TI (ITSM).<\/p>\n

\n

Temario<\/h3>\n<\/div>\n

Cap\u00edtulo 1: Introducci\u00f3n a ITIL 4.<\/strong><\/p>\n

+ Conceptos generales.<\/p>\n

+ Consideraciones vs ITIL v3.<\/p>\n

+ Cambios significativos e importancia entre ITIL v3 e ITIL 4.<\/p>\n

+ Importancia y beneficios de ITIL 4.<\/p>\n

Cap\u00edtulo 2: Conceptos clave de la Gesti\u00f3n de Servicios de ITIL 4.<\/strong><\/p>\n

+ Valor y co-creaci\u00f3n de valor.<\/p>\n

+ Actores en la creaci\u00f3n de valor.<\/p>\n

+ Productos y servicios.<\/p>\n

+ Relaci\u00f3n de Servicio.<\/p>\n

+ Valor: Resultados, costos y riesgos.<\/p>\n

+ Utilidad y garant\u00eda.<\/p>\n

Cap\u00edtulo 3: Las 4 dimensiones de la Gesti\u00f3n de Servicios de ITIL 4.<\/strong><\/p>\n

+ Gesti\u00f3n de Servicio.<\/p>\n

+ Organizaciones y Personas.<\/p>\n

+ Informaci\u00f3n y Tecnolog\u00eda.<\/p>\n

+ Socios y Proveedores.<\/p>\n

+ Flujos de valor y procesos.<\/p>\n

+ Factores externos.<\/p>\n

Cap\u00edtulo 4: El Sistema de Valores del Servicio ITIL.<\/strong><\/p>\n

+ Conceptos generales del SVS.<\/p>\n

+ Oportunidad, demanda y valor.<\/p>\n

+ Principales pr\u00e1cticas.<\/p>\n

+ Gobierno.<\/p>\n

+ Cadena de Valor de Servicio.<\/p>\n

+ Pr\u00e1cticas.<\/p>\n

Cap\u00edtulo 5: Pr\u00e1cticas de la Gesti\u00f3n de Servicios de ITIL 4.<\/strong><\/p>\n

+ 14 pr\u00e1cticas generales de Gesti\u00f3n.<\/p>\n

+ 3 pr\u00e1cticas de gesti\u00f3n t\u00e9cnica.<\/p>\n

+ 17 pr\u00e1cticas de gesti\u00f3n de servicio.<\/p>\n

INVERSI\u00d3N:\u00a0<\/strong><\/p>\n

S\u00daPER PROMOCI\u00d3N:<\/strong>\u00a0S\/ 120 Soles (Oferta v\u00e1lida hasta el 31 de enero de 2022)<\/p>\n

PROMOCI\u00d3N:<\/strong>\u00a0S\/ 150 Soles (Oferta v\u00e1lida del 1 al 10 de febrero de 2022)<\/p>\n

NORMAL:<\/strong>\u00a0S\/ 200 Soles (A partir del 11 de febrero de 2022)<\/p>\n

+ Incluye certificado f\u00edsico y digital a nombre del Centro de Altos Estudios Cietsi, equivalente a 64 horas lectivas<\/p>\n

+ Los certificados tendr\u00e1n c\u00f3digo QR para validaci\u00f3n a nivel nacional e internacional en nuestra web:\u00a0https:\/\/cietsiperu.com\/validar\/<\/a><\/p>\n

IMPORTANTE:<\/strong><\/p>\n

+ Contar\u00e1s con un grupo privado de WhatsApp<\/p>\n

+ Revisa los testimonios de nuestros alumnos:\u00a0https:\/\/institutocietsi.com\/courses\/1494335\/lectures\/35752591<\/a><\/p>\n

PARA RESERVAR VACANTE:<\/strong><\/p>\n

+ Formulario:\u00a0https:\/\/bit.ly\/ITIL2022<\/a><\/p>\n

+ En caso no pueda registrarse, puedes enviarnos sus datos al Celular\/WhatsApp: 956272261 (https:\/\/bit.ly\/ITIL4-wsp<\/a>)<\/p>\n

PARTICIPAR DEL CURSO ESPECIALIZADO:<\/strong><\/p>\n

+ Mediante agente o transferencia bancaria:\u00a0https:\/\/cietsiperu.com\/forma-de-pago<\/a><\/p>\n

+ Directamente en campus virtual:\u00a0https:\/\/institutocietsi.com\/p\/curso-itil-4-foundation-2022\/<\/a><\/p>\n

+ Tambi\u00e9n por Yape (942049093, 956272261), Plin (942049093, 968059963) y PayPal (informes@cietsiperu.com)<\/p>\n

+ Aceptamos todas las tarjetas de d\u00e9bito y cr\u00e9dito por PayU (consultar por interno)<\/p>\n

Una vez realizado el pago comunicarse con nosotros enviando un email a informes@cietsiperu.com o al WhatsApp: 95627226, con los siguientes datos (nombres completos, DNI, tel\u00e9fono\/celular, como asunto CURSO ITIL 4 FOUNDATION), adjuntando el comprobante de pago, luego de validar nos comunicaremos con usted a la brevedad.<\/p>\n

\u00a1\u00a1CAPACIDAD LIMITADA!!<\/strong><\/em><\/p>\n

\u00a1\u00a1RESERVA TU VACANTE CON EL 50% Y EL SALDO EL D\u00cdA QUE INICIA EL CURSO!!<\/strong><\/em><\/p>\n

\u00a1\u00a1APRENDIZAJE 100% GARANTIZADO!!<\/strong><\/em><\/p>\n

\u00a1\u00a1CONSULTA DESCUENTO A PARTIR DE 3 PARTICIPANTES!!<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

CURSO ITIL 4 FOUNDATION MODALIDAD VIRTUAL ONLINE A NIVEL NACIONAL E INTERNACIONAL Inicio:\u00a010 de febrero de 2022 Horario:\u00a0martes y jueves de 7:00 p.m. a 10:00 […]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":1774,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2,5,59,71,24,70,69,1,12],"tags":[100,75],"class_list":["post-1773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad","category-cursos-talleres-cietsi","category-cursos-talleres-gratuitos","category-diplomados","category-gestion-publica","category-gubernamental","category-ingenierias","category-sin-categoria","category-tecnologias","tag-curso-certificacion-itil","tag-itil"],"yoast_head":"\nCURSO ITIL 4 FOUNDATION 2022 - 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